General Repair Guarantee Information
All items repaired carry our 3 month guarantee as standard. This covers parts and labour for three months from the date the repair is completed.
Some repairs come with an extended guarantee period. If the spares manufacturer guarantees the product for more than three months we will match the period with our labour guarantee.
All items repaired or serviced are sealed with a security label or UV signature. If this label is removed or has been tampered with the guarantee is deemed void.
This does not affect your statutory rights.
Computer Repair Guarantee
The guarantee period for computer repairs is dependent on the manufacturer of the components fitted. We match all parts guarantees with our labour guarantee.
Software and operating system related issues are guaranteed only if the problem relates directly to our configuration of your system.
Aerials and Installation Guarantee
All aerial products sold as DIY items are guaranteed for one year to be free from manufacturing defects. This does not cover storm or weather related damage, inappropriate fitting, misuse, poor workmanship or mishandling.
All aerial installations carried out by Bullock Bros are covered by a one year guarantee on all items supplied. This does not cover storm or weather related damage, acts of God or failings of items not supplied by us used in your installation or aerial system.
Screen Mounting Guarantee
Our screen mounting installations are guaranteed for one year under normal use. Cables embedded into walls and accessories are also covered for one year unless damaged by the customer.
Plastering is completed to a rough finish and will require a fine layer of filler and sanding prior to decoration. All guarantees are void should the installation be interfered with.
All televisions and some electronic equipment can carry high residual voltages even when they are unplugged and have been unplugged for some time or are in a fault condition. You should always consult an appropriate professional.
Microwave ovens can hold a lethal voltage even when unplugged for some time. Extreme caution should be used.
Electricity can kill.
Our insurances are extensive and cover all aspects of our work and our employees. If you require copies of our insurance schedules please contact us to request.